Comments on: Bonnlo Bunk Bed Twin Over Twin for Kids/Teens/Adults Heavy Duty Bunk Bed with Flat Ladder and 13 inches High Guardrail, Metal Bunk Bed with Stairs, Black

By: Jonathan

Jonathan — Wed, 29 Jan 2025 18:43:33 +0000

Poorly Manufactured but Great Customer Service
Full disclosure, my rating is entirely based on the positive experience working with the seller to resolve my issues. That said, the product was poorly manufactured. The tolerance is well outside acceptable limits. Parts do not fit snugly. The Instructions did not maintain fidelity with the actual product, e.g., instructed to use the incorrect hardware to assemble part of the guard rail. The ladder plate covers were cracked, and the damage did not appear to have occurred during shipping. The covers are cheap and seem prone to defects (see photos attached). It’s fair to say that I was rather disappointed. However, the seller reached out and addressed all my concerns to my satisfaction. While I likely wouldn’t purchase this product again, I’m willing to give the seller another chance.

By: Patient Patriot

Patient Patriot — Wed, 29 Jan 2025 18:43:33 +0000

Pre-assembly, identify each and every point where connections are to be made.
Most of the precautions that I am listing below should be put at the beginning of the instructions by the manufacturer. Don’t take these precautions as a negative comment on the quality of the unit. They go more to the directions/instructions being lacking necessary helpful detail. With the current instruction set, it is definitely necessary to be cautious.This unit will be satisfactory for your kids for years. (I’m presuming adults would rather sleep in an individual bed.)Good quality material. Good quality bolts, screws, etc., as long as they are all there. Check the quantities of each bolt, screw, washer, etc., BEFORE starting to assemble. Also check that all items of a single kind are actually identical. (Got one machine screw with a smaller-than-the-others head. The head slid right through the washer. It was made that way.)Have a raised flat surface, 4′ x 4′ minimum, available to work on. (Or stop frequently to rest your sore back! lol)It is easier, and helpful, to mount some of the machine screws on the supplied hex wrench BEFORE attempting to insert in place. That aligns them when they have a long travel through spaces you can’t see through.Two people are a MUST to assemble this.Some pieces (the 4 end poles) must be oriented properly. It is not easy to see this and they CAN be put together wrong. The bed racks can go on regardless of the pole orientation; but the side guards–not so much. That makes it very time consuming and frustrating to have to do the tear down and re-assembly.Once together, it is a very satisfactory unit.

By: Briana Tocco

Briana Tocco — Wed, 29 Jan 2025 18:43:33 +0000

Long assembly time but worth it
This bunk bed is great! The only downside is assembly time, it took me and my boyfriend about 3 hours and we had to redo the top because we weren’t paying attention and put the ladder on the wrong side, so the holes on the bottom for the ladder didn’t match up, and some parts had missing numbers but it was extremely easy to figure out which was which. But, the assembly time is worth it because it makes it much sturdier. This is the second set of bunk beds I’ve bought my kids, and I would highly recommend this. Have an allen wrench and lots of time ready!

By: Keith

Keith — Wed, 29 Jan 2025 18:43:33 +0000

Cheaply Made, Manufacturing Defects
We bought this bed for our 3 and 5 year old kids. The initial problems were a rail being drilled on the wrong side so I had to drill a new hole to mount the side guard and the ladder rail covers that came off within a week. When we moved three years later I discovered that my now 6 and 8 year old kids who weigh less than 100 lbs were too heavy for the bed; both the top and bottom set of rails were badly bent as shown in my photos. Definitely a very low quality product.

By: Lashelle

Lashelle — Wed, 29 Jan 2025 18:43:33 +0000

Great product at a great price!
Absolutely love everything about this bunk bed. It did take at least 3 people to put it together easily. I would not want to put it together alone. Call on your buddies to come help you if you donât want to be frustrated. My husband, myself, and my oldest daughter got it together within a couple hours. We were missing the steps to the ladder but the company sent them to us right away. The bed is very sturdy for my girls who are 11 and 12. It doesnât take up a lot of space which allows them more room in their bedroom. It has good space underneath if you have under bed storage containers youâd like to use under them. We are very happy with this product and the price is also a huge bonus.

By: Strauss Amusements

Strauss Amusements — Wed, 29 Jan 2025 18:43:32 +0000

Solid well built unit.
This is a nice unit. It’s solid, It looks good, everything bolted up together without issue. This comes with a Lot of pieces, fortunately they are all labelled and the instructions-pictures work well. This came with a bolt to wall kit, I highly recommend fastening this to a wall either with the kit provided or some other way that is secure, as in “attach to a stud.” Plan on two people for assembly! I can’t stress this enough. One industrious person could do this but it would not be fun. I had hex bits on hand for a cordless drill which really speeded things up, if you rely on the provided hex wrench, plan on “hours” of assembly. Were very pleased, it works perfect for our needs, the kiddos which it’s really made for love it.