Comments on: Jura E6 Platinum 15465

By: FAIRTURN

FAIRTURN — Sat, 08 Feb 2025 21:07:05 +0000

Easy to set up and operate
Great for morning coffee. Not complicated and quick for a great cup of coffee or expresso

By: Yaser

Yaser — Sat, 08 Feb 2025 21:07:05 +0000

Great Coffee machine makes the best cup

By: Kira Harris

Kira Harris — Sat, 08 Feb 2025 21:07:04 +0000

OMG I love it
Was easy to set up- love that it takes beans! I changed the grind setting to the middle one & itâs PERFECT! Tastes like the iced coffee I get at a coffee shop! I do 2.5oz espresso, stumpton organic beans on middle grind, strength all the way, ice, half & half & vanilla syrup!! 10/10!!

By: Michael Berny

Michael Berny — Sat, 08 Feb 2025 21:07:04 +0000

This is the best coffee machine i ever had
This is my 2nd machine from Jura. The last one lasted fifteen years. I get consistent wonderful coffee every time

By: Amazon Customer

Amazon Customer — Sat, 08 Feb 2025 21:07:04 +0000

Customer Service is the Worst
Purchased item as a Christmas present. On Christmas morning we open the package ready to have some fresh brewed espresso followed the instructions verbatim and when I turned the machine on for the first time could immediately hear a loud, grinding noise. I checked the grinder and nothing was moving however, the motor would just run in a loud grinding noise was made. Couldnât contact Customer Service for two days because they were closed for the holidays. However, when they opened I called no less than six times on hold for 15 minutes hoping that maybe there was something I could fix at the house so I didnât have to go through the return process. I left a message each time I called because you can only wait on hold for 15 minutes before your automatically defaulted to voicemail. I subsequently return the item and now have been waiting since Christmas (12/25) for the refund to be issue. Since using Amazon, this is absolutely the worst Customer Service and the worst product that I purchased. I understand things can go wrong and things can break but it is kind of disheartening to wait for Christmas morning to open a product that you spent almost $2000 on to have it malfunction and then get absolutely no customer service for several days. Definitely not recommended, go to the other all-in-one espresso machine manufacturers and give them your money . Juro has no customer service at all.

By: D. J. Roberts

D. J. Roberts — Sat, 08 Feb 2025 21:07:04 +0000

Perfect product, unsatisfactory delivery
I am absolutely delighted with the Jura E6. Worth every penny.Unfortunately, Amazon delivery just dumped an $1800 package on my porch. Didn’t ring the bell or knock. We were home anticipating the delivery and were very surprised to discover the package some time after lunch; hard to say how long it sat there waiting for porch pirates.

By: WeBeSooners

WeBeSooners — Sat, 08 Feb 2025 21:07:03 +0000

It was worth it.
I’ve had a Breville for years and loved it, but my husband could not master using the puck or getting the right blend. Our friends had a Jura and he was sold the minute he saw how it worked. I tried to reason with him, because seriously, THE PRICE, but he NEVER asks for anything so how could I protest? Well, he was right. This thing is SO EASY and the brew is amazing. It’s hot and stout for me and hot and mild for him so we both got what we wanted. My only complaint (first world problems) is that it uses a lot of water and has to be refilled more than I’m used to. But it’s a small price to pay for such good coffee.

By: antonio l. ramos

antonio l. ramos — Sat, 08 Feb 2025 21:07:03 +0000

Fantastic coffee
Great coffee and works very well. My favorite coffee is the Barista. It learns tour favorites most used drinks and you can save your settings for future use. Very happy with the product

By: Maria Shapiro

Maria Shapiro — Sat, 08 Feb 2025 21:07:03 +0000

Great espresso, terrible milk frother
This is replacing a 12 yr old Jura Impressa that had started to fail. The E6 is more attractive and makes great espresso, which is ALLl I use if for, except I like a LITTLE foam added to my triple 1oz espresso. The frother on this is worthless, it just dispenses warm milk, no way it can be called foam. I expect foam to be the consistency almost of whipped cream, to be scooped out in small amount and added to the strong coffee, but what this produces is basically just hot milk. Not to mention thE convoluted milk system cleraning. I would have been better off with an E4 (espresso only, no milk) and saved $400. Now I have to purchase a separate milk frother to (hopefully) generate the kind of foam I want.