Comments on: Kwikset SmartCode 260 Keyless Entry Electronic Keypad Deadbolt Door Lock with Auto-Lock, Custom User Codes, Advanced Security in Satin Nickel Traditional

By: Mark Hamilton

Mark Hamilton — Wed, 29 Jan 2025 14:55:21 +0000

Perfect! Easy to install and use!
Bought this to swap with our legacy deadbolt. Directions are easy to follow making it easy to install and setup, and it fit the existing hole. The ability re-key the lock to our current key was super easy as well. Perhaps a little more pricey than I expected but worth it in the end for the ease of use. Overall the lock looks and works great, and makes getting in/out of the house easier. Overall this purchase was well worth it.

By: thunder road

thunder road — Wed, 29 Jan 2025 14:55:21 +0000

A High-Quality Secure Lock With Bad Written but Good YouTube Installation [except…]
Overall, a real value for the buck. Easy to install. I did three. It took 15-20 minutes for the first oneâmostly reading instructions and watching KwickSet’s Iinstall video over coffeeâand around 5 minutes for the others. Good looking, at once updating my 1920s bungalow while blending into the vintage esthetic. Smooth operation. And secure.Five stars, but I’m tempted to shave-off a star for poor instructions regarding re-handing a lock. See below for details.Re: security. Most equivalently-priced deadbolts at my hardware and big-box stores were less secure, rated as ANSI level. These Kwickset SmartCode 260 locks are locksmith-worthy ANSI level 2 locks. Finding Level 2 locks in the big-box was a bit of a joke, though, since no worker had a clue. Though I found a Schlange whose packaging declared “Level 2” for $200. My local hardware store was more helpful and had a similar level 2… but on sale for $130 ($170 regular price).* INSTALL NOTE. Watch Kwickset’s YouTube install video. It takes but a minute since the written instructions were tough to follow with printing too small for my late-50’s eyes.HOWEVER… There is no description of re-handing the lock if you need to, be try not to power-up the lock before it is installed since it automatically determines hand. And changing hands it NOT discussed.I learned this the hard way with my third and final install. The last lock was the one I’d been messing around with as I followed the install video, resetting entry codes, etc. with batteries in. I installed it physically without a hitch, but it was electronically wrong-handed, meaning that hitting “lock” unlocked it.Since the other two I’d installed earlier handed themselves automatically, I was at a loss. Since re-handing was not covered in the manual or videos for this model, I thought I had a defective unit. I called, but Kwikset was closed for Thanksgiving.Not one to give up I installed and re-installed it four times, following along with the YouTube install video for the final two. The result was always the same.So my initial five-minute install grew to over 90 minutes.Frustrating!And then, after giving up and re-installing the old deadbolt, I noticed “reset” and “change hand” codes in fine print, hidden in a chart showing “How To Program The Lock” while eating dinner. So after dishes, I took out the old manual bolt… AGAIN!… reinstalled the final electronic deadbolt… FOR THE FIFTH TIME!… and entered the “factory reset” code.And Finally, the thing worked, automatically handing itself when I entered the set-up sequence.A lot of frustration could have been avoided if handing had been covered since I know I’m not the only person this is going to happen to.Still, since this was my fault, I’m not taking off on the review since I’m well aware that I’m a sort of “Ready…. Fire…. Aim” sort of guy.

By: xraychica

xraychica — Wed, 29 Jan 2025 14:55:21 +0000

Durable
Works great, nice finish, easy installation. No problems.

By: JimW

JimW — Wed, 29 Jan 2025 14:55:21 +0000

Easy to program and love the auto lock. A joy for rentals no keys to wag around
Used on rental property as well as my home. One use code comes in handy for maintenance projects. No keys to keep up with. Safer for renters just change and delete codes when they move.

By: Gerard

Gerard — Wed, 29 Jan 2025 14:55:21 +0000

Looks nice on the door
I installed this lockset to replace a standard deadbolt. The depth adjustment is just two ways and I unfortunately fell in between so it doesnât sit straight on the outside. Other than that, it set up nicely to put in codes and works great right now

By: Steve M

Steve M — Wed, 29 Jan 2025 14:55:21 +0000

Works well so far
I have Kwikset locksets, but this was my first with the smart rekey feature. This was long overdue, in the past I rekeyed the locks myself. It was not difficult but required a set of pins and tools. The smart rekey feature is simple and easy enough for most anyone. I rekeyed the new lockset in under five minutes. I installed it in place of an existing deadbolt, and it toook less than 30 minutes. Programming was a bit erratic, and I had to perform the factory reset a few times, but finally got it programmed. So far it works well. The plunger has to be installed without any binding or the lock will not open easily. Once positioned correctly, the lock worked nicely.

By: SusyErnie

SusyErnie — Wed, 29 Jan 2025 14:55:21 +0000

Defective
Had professionally installed. After he left, I tried to enter an additional code. That’s when everything stopped working as normal. The keypad lights stayed on and now the it locks and unlocks by just touching the lock key. no code required. Tried resetting, but to no avail. It still opened and locked without a code. Got onto Kwikset help chat, but they couldn’t help, so I was transferred to tech support. But before I could receive their call, I had to pay $5, which it said I would be refunded after I was helped. Well he called, but my phone said it was a junk call and didn’t ring, so I missed the call. Tried calling back, but no answer. The tech then said on the chat app to reset the pad and start over, which I had done several times before. That’s when I gave up and decided to return the lock. the next day I found that they charged me another $49 for the call. What poor tech support, that you have to pay to get any help, which really wasn’t any help at all. Bad experience all around.

By: Laura S

Laura S — Wed, 29 Jan 2025 14:55:21 +0000

Well made, looks great
Love not having to use a key, works great. Using it a few months now and very happy with this product. Well built, nice looking.

By: Cliente de Amazon

Cliente de Amazon — Wed, 29 Jan 2025 14:55:21 +0000

Funciona muy bien, se instala fÃ¡cil y aunque no ofrece algunas funcionalidades, es suficiente por el precio.