Comments on: Lockly Secure Plus, RFID Card Smart Lock, Keyless Entry Door Lock, Smart Locks for Front Door, PIN Genie® Keypad, 3D Biometric Fingerprint Sensor, Auto Lock Smart Door Lock

By: Thane S.

Thane S. — Mon, 24 Mar 2025 08:18:16 +0000

Security overview
The lock is pretty difficult to pick, the biometrics are good, and I love the shuffling numbers for the pin pad. The rfid however, is not very secure. It’s better than low frequency systems, but a typical hotel room is more secure than this lock is when it comes to rfid. The main issue being, this is for my home. Compared to everything else, I would’ve expected more from lockly.If you have this product, I would recommend removing any registered rfid cards. If you’re looking at this lock with intent to buy, your money would be better spent on a model without rfid, as it is a weak spot in my opinion.

By: Jack D. Diem

Jack D. Diem — Mon, 24 Mar 2025 08:18:16 +0000

Impressive features and easy setup
I am really impressed with the quality of this lock and the various options that are available to setup for the family and for guests. I never have to worry wondering if the door is locked or not. This lock will automatically lock after 30 or 45 seconds. Well worth the money and has my recommendation!!

By: Chris moore

Chris moore — Mon, 24 Mar 2025 08:18:16 +0000

Worth it
Has worked great so far. Got it for the fingerprint feature and it works great

By: R.Cola

R.Cola — Mon, 24 Mar 2025 08:18:16 +0000

Didnât work and they wonât refund
Unfortunately this lock didnât workâ¦ and they refused to refund my money. Hundreds of wasted dollars

By: Juan Ramos

Juan Ramos — Mon, 24 Mar 2025 08:18:16 +0000

Incredible customer support
We bought a Lockly Secure Pro about 2 years ago. Great product as we have always been impressed by it. Recently we contacted customer support to address an issue that we were having. I have to say that I am blown away by the attention and service that we received. I will gladly continue purchasing products from them and would highly recommend. The products and support have been top notch.

By: Amazon Customer

Amazon Customer — Mon, 24 Mar 2025 08:18:16 +0000

For that price?
For the price I paid for this lock, you’d think Lockly would stand by their customer service promises. The RFID cards didn’t work and when I contacted them they ran me through the VERY same steps I told them that I’d followed from the instructions. And have still failed contact me back to help me with the problem. I’m about to the point of asking for my money back.Do better Lockly!

By: Julio Cesar Zaragoza

Julio Cesar Zaragoza — Mon, 24 Mar 2025 08:18:15 +0000

The system is simple and easy.
Excellent product, the simple mechanic and easy to install and work with the application, it works perfectly with the fingerprints and the card and the system to open it remotely is very good and practical. I recommend it.

By: LMF30

LMF30 — Mon, 24 Mar 2025 08:18:15 +0000

Nice features, not user friendly
Has a lot of nice features on the app, a lot of settings. Must be fairly tech savvy for these IMO. Lock and app can be kind of finicky, connectivity issues seem to occur if not used remotely for a period of time. I would explore other options harder before buying again but I did buy this brand for all the extra features compared to others at the time!