Nuwave 6-quart Brio Healthy Digital Air Fryer with One-Touch Digital Controls, 6 Preset Menu Functions & Removable Divider Insert, Black

Seems very good, helpful CS Reps
I liked it from the start, but later realized, the inner fry basket and the handle didn’t remove from the fry pan base like it should, so I messaged NuWave and they sent new parts, and now it works like it’s supposed to. I had a Gourmia air fryer for 5 years, and one day I overheated it by overcooking plantains, and it stopped working, so I decided to try a NuWave unit. It’s bigger than my old one, and quieter. It seems to be a very good air fryer.

Ease of convenience
Worked great for 9 months, then just quit. No lights or power, just dead.

So far it’s great!
Got this for my dad as his older one (6 years or so) but the dust after much use (not daily, but several times a week!). This is exactly what he wanted and he says it works perfectly. He had the same brand one before and was happy to get a slightly larger newer version.

Disappointing
UPDATEI would give zero stars if I could.I received what looked like a refurbished power base as a replacement, without the basket! It was a different model and looked more used than my faulty unit. In response to my complaint, the seller asked for me to return the unit in exchange for a complete unit. I am reluctant because what if I got another refurbished unit? I have sent my feedback to the seller and reported to Amazon, that the replacement policy is unclear and in someways, insincere.In the time it took me to figure this out, I could have gotten a new unit elsewhere!TOTALLY disappointed.*****************************************************I was initially excited with the promises of this product with the different cooking modes etc.I expected higher quality finishing but was disappointed when it turned out “meh”.The edges of the plastic housing were sharp and I had to be very careful during handwashing to not hurt myself. I had to also be careful when sponging the metal basket, so it was not easy to clean properly.I use mostly the Reheat and Toast options and not every day. Occassionally, I use the manual mode (with Preheat or Sear) to cook meats and fish and sometimes (Fresh Fries) for cooking potatoes.It handles the Fried foods well (Reheat) but I was not able to get the doneness that I want when attempting meats. Usually I would overcook them because they did not brown properly and I end up with overdone meats. These were done without following the manual.I was most disappointed when mmthe fryer died on me suddenly less than a year since I got it. It just shut off and could not be powered on at all. The seller was responsive and is sending me a new replacement unit per the warranty, but to be honest, I am cautious about its quality.I was looking at other brands already, but let’s see if the replacement works out better than my first unit.