Comments on: Smart Deadbolt, SMONET Fingerprint Electronic Deadbolt Door Lock with Keypad-Bluetooth Keyless Entry Keypad Smart Deadbolt App Control, Ekeys Sharing, App Monitoring Auto Lock for Homes and Hotel

By: Shirley

Shirley — Fri, 31 Jan 2025 06:10:10 +0000

Revised. So despite trying to troubleshoot my backdoor, the unit it defective. The only solution that was offered was inserting a code that makes the battery read at100% when infact it’s draining the batteries on a daily basis. And my children are literally locked out of the house via the back entry because they only have the fingerprint access at the moment. I am disappointed by the poor customer service received despite me contacting and trying to get a solution.So I have 3 of these units…my front and garage work perfectly, even in the Alberta cold…..however my back door is a defect I think, because it registers brand new good quality batteries at 50% and I am replacing batteriew daily.I gave it a 3 because the other two work as they should

By: Sean

Sean — Fri, 31 Jan 2025 06:10:10 +0000

So easy to setup best deadbolt so far Iâve installed for clients and myself

By: John Lorens

John Lorens — Fri, 31 Jan 2025 06:10:10 +0000

Excellent professional customer service supporting a well designed product solution
One of my recent clients required an electronic locking system with remote access, monitoring, keypad entry and a standard physical key solution. Based on so many favorable reviews I decided to give Smonet a try. I was quite impressed with the packaging, detailed pictorial instructions, and mounting hardware provided. After installing the Smart Lock in place of an old mechanical deadbolt, I had a number of questions while I waited for the gateway to arrive. I reached out to the manufacturer through their contact us link. Within 24 hours one of their tech support agents, Helen, reached out to me through WhatsApp. She introduced herself and offer to answer any of my questions. From our text exchange she took the time to walk me through the process of establishing a passcode, and explain various options. Awaiting the gateway and additional ecards I asked how one links them up to the Smart Lock. Helen took the time to demonstrate each function by creating a short video of her walking through it on her own smartphone and then sending it to me through WhatsApp. The printed instructions are very good but the short videos with live demonstration were extremely helpful. I have now successfully incorporated the gateway so they customer can monitor each entry remotely. Also programmed five e-cards for the staff each under their respective names. The app is well designed and easy to follow. And the Smart Lock confirms each successful addition with voice response. I am thoroughly impressed with the product design and it’s many features to the point that I will install a complete Y1 system in my own house so I can be more proficient on it with future clients. I am most impressed with the timely, courteous, and extensive customer support I have received from Helen overseas. To me, timely customer tactical support is most important with product quality, design, and cost a close second. I will highly recommend this product line to all my current and future clients. John Lorens

By: aelshesh

aelshesh — Fri, 31 Jan 2025 06:10:10 +0000

Excellent lock
It does have everything and I use it for several years with no problems. Bought many times.

By: Jane

Jane — Fri, 31 Jan 2025 06:10:10 +0000

I recommend, great product
I waited 9 months to review this product mainly because I returned the first one I got in less than a month. I got a new replacement, and an upgrade at no extra cost. But wanted to make sure it was great before I review. So far we haven’t had any issues with this lock the quality is very good and their customer service is great. They followed through with the replacement and made sure ot was working great. Thanks again ! I totally recommend them ð

By: Big Blue

Big Blue — Fri, 31 Jan 2025 06:10:10 +0000

Between our kids frequently misplacing their keys and family coming in from out of town, my wife and I are constantly walking up and down our stairs to unlock the front door. It’s become irritating, especially when we’re already relaxing comfortably on our couch. So, we decided to upgrade to a smart lock to give our family and guests more options for getting into the house, even without a physical key.A lot of research went into getting a smart lock. Whatever we went with needed to be easy to install and program, as well as provide a variety of options for entry, including physical keys. Most brands, including Weiser and Schlage, had interesting options, but they were all missing some key feature. When we stumbled onto Smonet, we weren’t sure about it because we’d never heard of the brand. But it was close to $100 CAD and had some decent reviews. Since we could return the lock if it didn’t meet our needs, we ordered the Smonet Smart Deadbolt to give it a try.We were not disappointed.I had this deadbolt installed within 30 minutes. It would have taken far less time, but the holes in our front door weren’t properly cut decades ago. I had to modify the door to accommodate a modern lock (would have been the same issue regardless of what brand we went with). I popped in four batteries, opened the Next Lock app, and started programming FOBs, passcodes, and fingerprints without an issue. I got some extra keys copied for the people in my home who like to have a physical key as a backup, but everyone has been using their passcodes or fingerprints to get in since the lock was installed.To be honest, the fingerprint scanner is ultra sensitive. If your finger is dirty or sweaty, you’re not likely to get a good reading. Myself, I’ve been happy with the keypad and entering my code.A bonus feature is the auto-lock. I am well-known for getting distracted and accidentally leaving the deadbolt unlocked. The auto-lock feature allows you to set the time the deadbolt will automatically lock, so you never have to worry about keeping your family protected.The app is pretty decent. Easy to navigate, shows me the battery life, allows me to unlock and then lock the door from wherever I am in the house. Very versatile little unit. There are so many other features we don’t use, like Apple Watch, Alexa, and Google Home, but could if we wanted to.Lastly, the physical key can be copied using a Schlage SC1 key-blank. Don’t go to Home Depot, Rona, or any other general hardware store as they have no clue how to cut these keys. Go directly to a reputable locksmith and tell them to use an SC1. I made multiple copies successfully.If you’re in the market for a smart lock for your home, we’d highly recommend the Smonet Smart Deadbolt. I kind of wish we had more doors in the house. I’d get another one in a heartbeat.

By: Guido

Guido — Fri, 31 Jan 2025 06:10:10 +0000

I purchased the Smart Deadbolt, SMONET Fingerprint Electronic Deadbolt Door Lock with Keypad in January 2023, and I have been extremely satisfied with its performance. The lock offers a range of convenient features, including keyless entry, app control, and eKey sharing, making it perfect for modern living. The fingerprint recognition and keypad work flawlessly, providing both security and ease of use.However, after about 11 months, I noticed that the batteries started draining unusually fast. I reached out to customer service (thank you Winter) to report the issue. Their response was prompt and professional. After a few attempts to resolve the issue with battery replacements, they generously offered to send me a new lock. The new lock was shipped out on Thursday and arrived on Saturday morning, demonstrating their commitment to quick and efficient service.I am very pleased with both the replacement lock and the excellent customer service I received. The new lock works perfectly, just like the original one did before the battery issue. This experience has reinforced my confidence in the SMONET brand and their products.I highly recommend the Smart Deadbolt to anyone looking for a reliable and secure smart lock. The productâs functionality, coupled with the outstanding customer service, makes it a worthwhile investment. I am happy with my purchase and will continue to use and recommend SMONET products.

By: ThereJustNow

ThereJustNow — Fri, 31 Jan 2025 06:10:10 +0000

I purchased 4 of these locks as Christmas gifts for my family. The intention was to find something dependable with an easy to manage app that allowed for customization for multiple users. It has now been 4 months since they were installed and my family is so happy with their locks.The fact that you can use a key, a finger print, enter a code, use your phones Bluetooth, the ic fobs or even your watch; makes this a very versatile lock with current technology and customizations.Today I had to visit my daughters and made it to her house before her. She was able to send me a temporary code from the app so that I would be able to get in, that was impressive and so convenient. This feature is also useful if you have trades or guests coming that only require temporary access with an expiry time/date that you can set or revoke at any time. Convenience and security have all been well thought out for a lock that costs considerably less than other brands on the market.It was necessary to contact their support line recently because the unit I purchased for my father was having problems. I found it most helpful to contact them through their WhatsApp because of the time difference. They did some troubleshooting with me and determined that the unit should simply be replaced. Within 10 hours there was a delivery at my dadâs door with a replacement unit. To say we were shocked at how fast they resolved our issue is an understatement. They went above and beyond to back up their warranty and were fantastic to deal with.So knowing that the features aligned perfectly with our expectations and the support exceeded even some of the bigger names Iâve used in the past; I will continue to support this brand going forward.Thank you Helen for your continued follow up and consideration!

By: Elizabeth

Elizabeth — Fri, 31 Jan 2025 06:10:09 +0000

Super easy
I have 3 of these locks!!! It took me 10mins to install super easy and I have bought one for my mom as well for Christmas! Love the fact that it has the different options for the lock/unlock with thumb print, codes, the fob, or even using the phone. Even has the option for you to set up a code for someone thatâs coming over to feed animals while your away then you can go in and delete the code afterwards. It also notifies you who is unlocking the door if your have the thumb print set up or a person has its own code! I highly recommend this lock!

By: John Montecalvo

John Montecalvo — Fri, 31 Jan 2025 06:10:09 +0000

It’s a lock
Totally love this product had nothing but good luck with it. To the point where I buy them for people who get a new home all the time. It’s great gift of the great price point and it does really good job. I can unlock my front door in the cold and rain from inside my car 5 minutes before I arrive there so now I’m not fiddling at the door with the buttons and the codes and the keys and the whatever. I just make Google unlock the door before I get there.If I’m having a temporary house guest or somebody I trust is coming to work in my home I create a code for them or I give them a little key fob and I don’t have to worry about them getting in and out. Also my wife doesn’t lock herself out anymore! Double highly recommended