Comments on: SMONET Smart Door Lock WiFi Gateway, Bluetooth Keyless Entry Electronic Door Lock Wi-Fi Bridge, TTLock Smart Deadbolt WiFi Hub Work with Alexa

By: Client d'Amazon

Client d'Amazon — Sat, 08 Feb 2025 11:59:21 +0000

TrÃ¨s simple Ã utiliser. J’ai pu faire l’appariement avec deux serrures Smonet et maintenant je peux les commander Ã distance

By: Zane

Zane — Sat, 08 Feb 2025 11:59:21 +0000

Gateway randomly goes offline….then goes back online, sometimes after hours of being offline. Support wasn’t of much help-they suggested it is because gateway needs 2.4G, not 5G. My router supports both, so that is not the issue. returned it and accompanying Smonet lock for refund.

By: Derek K.

Derek K. — Sat, 08 Feb 2025 11:59:21 +0000

I purchased this about a year ago, I live in Toronto Canada and I was amazed not only how easy this was to install but how responsive it was when using it. It looks good, has many options for entry (FOB, code, key and best of all the fingerprint) I even had friends test the finger print to see how secure it was and it never failed. I would absolutely recommend tis product to anyone looking for a smart door lock. GREAT BUY!

By: Peter

Peter — Sat, 08 Feb 2025 11:59:21 +0000

I recently purchased a Smonet smart lock and am very happy with it. My only real complaint with it was that it could only be accessed by Bluetooth meaning that I couldn’t control it remotely. The solution was the G2 gateway. This is a small box that pairs with the smart lock so that it can be accessed anywhere using the Smonet Next Lock app. I originally had difficulty getting the gateway to work reliably with it going offline/online every day. However, thanks to excellent help from Smonet tech support I was able to resolve the issues I was experiencing and it is working fine now. If anyone is considering this addition to their smart lock, you will probably need to purchase a small secondary router or extender that is configured to broadcast only in 2.4Ghz. Like many products on the market today, the G2 gateway doesn’t work with 5Ghz routers or even routers that operate in dual band 2.4/5 mode. I purchased a small travel router and mounted it alongside the G2 gateway and the gateway is now rock solid.

By: max v

max v — Sat, 08 Feb 2025 11:59:21 +0000

works with app

By: Mark

Mark — Sat, 08 Feb 2025 11:59:20 +0000

Solid connection
I’ve been using this for almost a year now. Connected to my Smonet smart lock. Very happy with this in addition to the lock as now I can set up codes and let people in remotely. Plus, I get notifications now. There is an annoying bright blue light on the hub but I just covered it in a strip of painters tape to dull it down.

By: 10 Gauge

10 Gauge — Sat, 08 Feb 2025 11:59:20 +0000

Constant disconnects
Works well when itâs connected but constantly disconnects a few hours after connecting. It will not reconnect itself either, you have to unplug it and plug it back in. So, this is a useless product, I do not recommend wasting your money on it.

By: Regular Customer

Regular Customer — Sat, 08 Feb 2025 11:59:20 +0000

Not a reliable purchase
The first gateway purchased for a smonet lock worked great. I can open that lock from anywhere remotely. Purchased a second lock with gateway for another premises, my luck ran out. It just never worked, The gateway is located close to the lock and the modem as well but can never seem to connect. Can’t open door remotely, so useless purchase. No guarantee that this product is going to work but if it does, it works great.

By: msvaldarling

msvaldarling — Sat, 08 Feb 2025 11:59:20 +0000

Updated: Works Sometimes
Updated 11/2: My gateway had been working until I noticed I wasn’t receiving any information about who/when was opening the door. I found out that my gateway had stopped working completely. I reached out to their customer service (specifically Marina) and she was so helpful! They’re sending me a replacement.Updated: Their customer service is impressive and reached out to me about the issue I was having with the gateway. They gave me two options to try out to see if the gateway would work better. The distance between my lock and gateway is OK but I was also told to look into my wifi network. Though I haven’t had a chance to try and test this, it wouldn’t be a problem with the gateway.I had no problem installing the gateway nor getting it working with the lock and my Google Home. However, when I tried to unlock the door remotely it didn’t work. I always get an error on my phone mentioning Bluetooth. Usually takes a couple of tries to get it working.

By: Rob J.

Rob J. — Sat, 08 Feb 2025 11:59:19 +0000

So far, so good!
Added this to my Smonet door lock and aside from the poorly written instructions, it works great. You add the Gateway functionality to the TTLock app. If you are already familiar with Alexa, integrating the Gateway/TTLock app to it is a snap. I can easily lock the deadbolt with a voice command as I walk out the door and securely unlock it vocally as I approach home.