Comments on: ULTRALOQ Bolt Fingerprint Smart Lock – Works with Apple HomeKit – Built-in WiFi Keyless Entry Door Lock – Voice Control with Siri, Alexa, Google – Biometric Smart Door Lock – Smart WiFi Deadbolt

By: Anthony

Anthony — Tue, 25 Mar 2025 19:49:36 +0000

I contacted the customer service as I had problems installing the lock. They provided me with different possible solutions and I finally got over the problems. They also followed up on the issue to make sure the problems were fixed. So far, the lock has been working great and I am satisfied with it.

By: Ameen A

Ameen A — Tue, 25 Mar 2025 19:49:36 +0000

Works really well
Great lock with excellent features. Had a small hiccup with getting it going and received excellent support from them. Have bought other versions of these locks in the past with good results, this one brings it all together.

By: Gussy B

Gussy B — Tue, 25 Mar 2025 19:49:36 +0000

Brilliant lock, easy install as advised, had an issue with my wifi link up and support was brilliant. Highly recommend!

By: JosÃ© Luis Moreno Rivera

JosÃ© Luis Moreno Rivera — Tue, 25 Mar 2025 19:49:36 +0000

El producto funciona exactamente como se explicaba en su manual y la entrega puntual. Completamente satisfecho con la compra.

By: Kenneth P

Kenneth P — Tue, 25 Mar 2025 19:49:36 +0000

Based on the current technological capabilities, the ULTRALOQ Bolt Fingerprint Smart Lock comes out tops in terms of the features:- Small door footprint- Unlocking via PIN code, thumb print and manual keyBut that’s ONLY IF it arrives working and functional. Naturally I was super excited to use it when I bought my new condo unit. Unfortunately, I received a lemon and it did not work since day 1. Then 3 months of frustration followed despite the helpful customer service trying their best to help me troubleshoot and resolve the issue. I was due to receive my 2nd replacement part from LA.By then, I was almost at the breaking point of giving up when the Canada Post strike happened so their kind representative did the miraculous thing of sending me a new box. This 2nd attempt changed my view and opened my eyes to how wonderful this product can be. It still works beautifully and I do not regret the wait. Good things truly come to those who wait.My only advice to the firm is to improve on the process of quality assurance such that every new box arrives perfectly, without the clients having to agonize when parts do not work.

By: Edgar Hernandez

Edgar Hernandez — Tue, 25 Mar 2025 19:49:36 +0000

La cerradura tuvo un problema electrÃ³nico y me cambiaron el dispositivo interior muy rÃ¡pido

By: Stephen G.

Stephen G. — Tue, 25 Mar 2025 19:49:35 +0000

Good lock, but unreliable Remote capabilities (Wi-Fi disconnects)
I bought two of these locks for my home, installed both, one for the front of the house and one for the back. Easy to install, worked well initially, but started running into trouble not too long after with the remote capabilities due to constant disconnecting of the devices from Wi-Fi despite having good signal and within range of my U6 (Ubiquiti) Pro AP. Both were initially connected to a SSID which supports 5/2.4GHz, and given their device specifications state this does not work with 5GHz, I created a dedicated 2.4GHz SSID specifically for these devices. Even after doing so, the disconnects have still persisted. I noticed a firmware update (01.42.0024) was available and updated both devices (also a headache as this requires Wi-Fi and the constant disconnects made this a challenge as well) but still the issues have persisted. I have a number of other devices on these APs with no issues and these are Enterprise grade Wi-Fi systems so this should not be an issue.Despite these challenges, the locks themselves work well, the biometric and multi-user setup is nice and these continue to work once setup even without Wi-Fi otherwise I would swear this off. It is hard for me to provide a more positive score than a 3 currently, but hopefully they are able to fix the Wi-Fi issues which would significantly increase the products evaluation.I have seen a number of complaints on their site from other customers going past over a year so maybe I should not be optimistic for a resolution to these issues, but if you are not in desperate need of the remote unlock feature, the other mechanisms for unlock work well.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~**UPDATED REVIEW**I am writing an updated review based on my interaction with the Support team at ULTRALOQ. Ultimately the issue of the locks dropping connectivity stemmed from an ISP issue which would some times drop active valid connections which, unfortunately in ULTRALOQ’s case, would result in the product likely believing something was wrong and disconnecting/reconnecting. As to why this is the case, the support team hopefully is looking into this as such an issue should not make a device drop from a local AP, but non-the-less, these connectivity issues have ceased since I have worked to resolve this with my ISP. Other than this, the only issue I still encounter is trouble updating firmware when they become available. I hope the team will work to ensure that process is easier and more reliable, but that issue is no where near as critical as the prior mentioned above. Since then, both locks have been working well.

By: FRANK

FRANK — Tue, 25 Mar 2025 19:49:35 +0000

Upgrade your security system
This is a great product with some very nice features. The product was easy to install. And yes, the install instructions did match the experience. Features like the fingerprint and auto lock are super. Overall the product was a big plus to my home security system.

By: El NoiMaD

El NoiMaD — Tue, 25 Mar 2025 19:49:35 +0000

Great Product Overall
I like the concept of using a keypad or thumb print or blue tooth. But, the touch pad for the finger is a bit finicky at times. The BT works great with my phone. We did have an issue of the keypad not working half the time (no touch response), and they were very accommodating in getting the new part sent out right away. Tech support has been great when I have had to call the two times. Ultimately I like the lock and will continue to use it for our house, as even if the touchpad decides not to work you have your BT on your phone. Also, the app is pretty user friendly.

By: Rich

Rich — Tue, 25 Mar 2025 19:49:35 +0000

Quit After 6 Months – Too Much Money and Trouble For Too Little Benefit
Quit After 6 MonthsWe had a Schlage Keypad Deadbolt that lasted well over 5 years with absolutely no problems. ULTRALOQ Bolt Fingerprint Smart Lock disconnected randomly from Apple Home and the bio thumb recognition was not consistently reliable. My wife and I both had issues getting it to open when the weather was cold. Then it started making erratic flashing red lights. Then it just went dead. We replaced the batteries and it still didn’t work. In the interest of full-disclosure, we started to contact the manufacturer, but when you scan the QR Code it takes you to their main page and the link to their “Service” page did not connect. Just way too much trouble, and way too much money for very poor value in our opinion. Going back to the much more reliable (and much cheaper) Schlage which is actually just as easy to use.