Comments on: Yale | LiftMaster Smart Lock with Touchscreen Deadbolt- Works with myQ App & Key by Amazon in-Garage Delivery when paired with Smart Garage Hub (sold separately), Satin Nickel

By: Frank P.

Frank P. — Mon, 10 Feb 2025 22:05:18 +0000

Works great. Hub must be within 10 feet of lock for Wi-Fi to work.
Does what it claims to do. Great MyQ integration. Pricey but supported by two solid brand names. Excellent, fast customer support.Installation required a bit of adjustment to my particular door. I had to fiddle with the locking pin for keypad side lever installation which would not retract. Fortunately my âMacgyverâ skills came to the rescue and I was able to complete the installation. maybe a defect or maybe I missed something in the installation instructions despite my reading them several times.Setup was fairly simple, just follow the instructions and donât forget to push the check mark button after entering the access code in order to unlock (donât ask why I point this out – facepalm).Had trouble setting it up to work with Wi-Fi despite having several othe MyQ devices working properly on my network. After speaking with customer support it turns out that the hub must be within 10 feet of the lock for Wi-Fi to work. Instructions simply state that they must be within Bluetooth range which I normally consider to be approximately 30 feet. Once I moved my hub, Wi-Fi setup was successful. Fortunately, my other devices were still within range.MyQ supports multiple hubs on the same network so it might be worth considering an additional hub when buying this lock.Overall satisfied with my purchase.

By: Average Joe

Average Joe — Mon, 10 Feb 2025 22:05:18 +0000

Does exactly what it is supposed to do
Sharp Appearance, Well-Built, Great Features, and the directions are easy to follow.This is a great solution for the door that leads from the garage into the house. This lock is NOT for a home’s outside entry door into the home.It works GREAT with the MyQ garage door hub And the Amazon KEY program. This device will LOCK the door when Amazon delivers a package by opening the garage door through their KEY service. When Amazon opens the garage door, this Lock will engage thereby preventing entry to your home.Also, you can set a personal PIN for each member of your family so you know who is unlocking the door and when it is unlocked – You can set up an alert to receive a push notification to your mobile device when the device Locks and Unlocks.It’s Worth Every Penny.

By: Ray J.

Ray J. — Mon, 10 Feb 2025 22:05:18 +0000

Wi-Fi connectivity
Nice lock and works decently but I wish it had wi-fi connectivity. I can only operate it remotely while at home in Bluetooth range.

By: D. B. Stewart

D. B. Stewart — Mon, 10 Feb 2025 22:05:18 +0000

This is complete junk.
I’ve had this deadbolt for less than a month. On initial installation, after following their instructions trying to initialize the lock (over an hour wasted here), I broke down and call their support line. They went through the installation process multiple times with me and it continued to fail at different steps. They then determined that the communications module was faulty and sent me another one. This was supposed to be expedited. It wasn’t. So a week passes and I still do not have a functioning lock. I got the new module and installed it and the the full installation process went through as it was supposed to.This lasted a week and a half and the lock started failing. I called support. Their solution was to reinstall the lock. OK. That fixed the problem . . . for about three days. I call back to let them know that it was failing again. The rep says that I “may” have a defective unit. She had me reinstall it. It worked.A few days later it fails again. this time I got state-side support and the rep confided in me that Yale did not manufacture the early versions of this lock (even though it bears their name) and that since I didn’t by it directly from them I might have received old stock. So we reinstall again and he is going to escalate this to the engineers. They are the only ones who can tell if this is old stock or not. They should be back to us in a couple of weeks.The lock fails again. This time it’s on the weekend so there is no phone support. I proceed to reinstall the lock as we always have, only this time it won’t reinstall. After numerous attempts it finally worked.I thought Yale to be a trusted name. It isn’t anymore. Don’t waste your time with this.

By: Larry K.

Larry K. — Mon, 10 Feb 2025 22:05:18 +0000

Good fit and easy setup
This is my second lock, so I knew what I was getting. Nice finish and easy setup, especially since it was adding to the existing wifi system. Makes letting contractors and guests into the house super easy. Highly recommend.

By: Amazon Customer

Amazon Customer — Mon, 10 Feb 2025 22:05:18 +0000

Works well with MyQ app.
I have the Liftmaster version which works with MyQ hub via app. I installed the lock on the inner garage door that leads directly between house/garage. You would need to purchase hub separately which unfortunately means an additional cost of approximately $30 dollars. Upside – you can set the lock via the app to lock automatically when you allow “Key” (in garage) deliveries from Amazon and when delivery is complete garage door lock will go back to the unlock position. Also, I personally love the fact that lock has no physical key (to potentially lose).

By: Phil

Phil — Mon, 10 Feb 2025 22:05:18 +0000

So promising, but a bust!!!
Install was terrible and the product didn’t work. I really wanted this door handle, it goes with my complete setup. Too expensive for a one year warranty and when it didn’t work out of the package, I was hesitant to return for a replacement.

By: Joshua S.

Joshua S. — Mon, 10 Feb 2025 22:05:18 +0000

NO MY Q APP ACCESS
LOCK WOULDN’T CONNECT TO MY Q AFTER INSTALLATION. SUPPORT COULDN’T RESOLVE THE CONNECTION PROBLEM. IâM AN IT PROFESSIONAL.

By: Tanya Miller

Tanya Miller — Mon, 10 Feb 2025 22:05:18 +0000

Great lock but needed to hire someone to help install. I couldnât figure out the instructions. Once installed- exactly what it promised.

By: Tyler stordahl

Tyler stordahl — Mon, 10 Feb 2025 22:05:18 +0000

These are the worst locks I have ever seen or heard of. The locks (I bought 3 of them) lock all by themselves whenever you get close to them, including when you are shutting the door. This causing the deadbolt to slam into the casing. Damaging the casing and doors themselves. Not only did these locks wreck 2 of the 3 door they are on, I paid nearly a thousand dollars for them.Donât waste your money.