Veise Smart Lock, Fingerprint Door Lock, 7-in-1 Keyless Entry Door Lock with App Control, Electronic Touchscreen Keypad, Smart Deadbolt, Biometric Smart Locks for Front Door, Matte Black

Easy to install and app is easy to navigate
I work in the maintenance field and work with locks and handles all the time. This unit is solid in build and the design is very clean. The app is very much like other lock brands so I was very familiar with navigating it and programming the keypad. Programming worked perfectly first try for each input and never lost communication with my phone. Key pad is smooth and responds very well to touch. The finger print reader worked every time with every person programmed and this is currently installed in a cold location. The manual lock turns very smooth with no resistance and latches smoothly. I don’t know how the battery life will last as it’s fairly new. The fit was perfect with two options for door depth. I would recommend this lock.

Good features, performs well, fingerprint is great, but device auto-locks even if door is open
Overall I am happy with this smart lock, and would recommend it in spite of the flaw mentioned in the headline.The Veise smart lock was not difficult to install (it took 10-15 minutes), and the app has many features. All the features I have used function well, especially the fingerprint reader. The one time I contacted tech support (via email), they responded in a few hours. I did not try to call the tech support number, so I cannot comment on that.The smart lock can pair with a wi-fi gateway so that you don’t have to be near to the lock to control it, but like all smart lock gateways I have seen, it does not work with the most modern 5 GHz wi-fi signal, so if you also purchase the wi-fi gateway, make sure your home router supports the older 2.4 GHz signal (most routers do), and that the distance between the gateway and the door lock is within 32 feet (9.75 meters).The fingerprint reader works 99% of the time and unlocks in about one second (much better than the Bosma fingerprint reader I used to have!). When fingerprint reader didn’t work, it was because my finger was wet (a problem with all fingerprint readers), I removed my finger too quickly, or I did not position my finger correctly.The reason I gave this smart lock 4 stars instead of 5: the app has a setting for auto-lock after a set amount of time that the user can choose, but the device automatically locks even if the door is open. If it auto-locked only when it was closed, I would give it 5 stars.After looking in the settings of the app and not finding a way to auto-lock only if the door is closed, I contacted the company asking if it was possible if this was possible. They said it was not. On a positive note, their tech support responded to my email within a few hours.I was going to ask Veise if they could perhaps implement this feature, because in their app DDlock I saw in the settings something that says, “Door Sensor” that might seem to let the app know if the door is open or closed. And then I thought the name of the app, DDlock, seemed strange to me, why isn’t the name of the app “Veise”?So I did a little research, and there is another company that makes this lock and the app, and Veise simply puts their name on it and sells it. This is *not* a bad thing, but buyers should be aware that Veise has no control over the features (or the bugs!) of the smart lock or the app.