Prepac Entryway Shoe Cubbie Bench, unspecified, Drifted Gray

Well made. Easy assembly.
Very nice. well made and easy to assemble.

GREAT item and SUPER customer service
I have bought several shoe racks in the past few years, with none of them working out. This time I wanted to spend some extra money and get something I am hoping to last for years. I really wanted something made of solid wood that looked EXACTLY like this, but I cannot find anything like it on the market.I really wanted something to sit behind my sofa to catch all the shoes and put a basket on top to catch all the “pocket junk” from when my husband comes in the door and cleans his pocket. It always ends up on the counter, the bookshelf, etc. So far, adding a basket to catch all his pocket goods has been a blessing! I live in an apartment so I am going to add a table lamp to this as well since it sits just inside my front door to make it triple purpose!All you need to put this to get is a hammer and Philip’s screwdriver. I would also recommend wood glue, personally. Before nailing the backing onto the piece, put a very thin line of glue, put the backing in place, then nail. It just prevents people from pushing the backing through the nails. Although, the backing is actually really thick unlike more assembly-required furniture items so I do not foresee this being a problem but with boys I always take the precaution.As for the customer packaging and customer service. The original packaging likely needs more TLC and more rethinking. It would save the company money and customers would be happier. I suggest they switch shippers as well. It was shipped via UPS and specifically says that it needs team lift. There were actually 2 UPS stickers that said team lift required. However, there was only 1 man that delivered it to us. We live in an upstairs apartment in a gated community. He parked outside of our gated community and walked it in and up the stairs all on his own. It weighs 58 lbs not including any packaging according to Amazon. The box was damaged on the ends. Upon opening the box, 4 of the parts were considerably damaged, including the corner completely broken off the top piece. On the assembly instructions there is a Customer Service number to call for issues. I have to say, for those who are uppity about needing to press numbers and such, there is no need for that. I was directly connected with a sweet woman who asked me my name and was able to look up my order. She asked what pieces were damaged. She told me it would take a few days to process, but the pieces would be in the mail. I received them. 9 days later. The box was again damaged on the ends by UPS, but there was a LOT better packaging and the pieces were very secure in the box and surrounded by some vacuum sealed foam stuff. Everything was perfect and I assembled easily. Their Customer Service definitely deserves props. It is really hard to find a company, especially online companies with excellent customer service.

Looks Great, But There Are Issues
I must say this bench looks beautiful. It does not look like a cheap piece of furniture. It is sturdy and elegant, as far as shoe cubby benches go. There were a few issues, however. First, the bench arrived almost 2 weeks past it’s “anticipated” arrival date. Additionally, athough it was relatively easy to put together, putting the slats together for the shoe holder was EXTREMELY difficult. It was supposed to take “2 minutes” and it took almost an hour for that part alone. The slats were so tight, it was impossible to get them all the way to the edge. Therefore, they stick out of the back and I was unable to place the back cover on the bench. I tried everything, from a hammer to wiggling them back and forth (which seemed to help more than anything. Hopefully, we’ll find some way to get them into place. Also, there is glue on the front edges of the boards. Yet, this can be wiped off relatively easily. They do provide a marker, which can be used to cover any spots where the bench may chip in the future. Overall, it really is a beautiful piece. However, had I known about the issues I wouldn’t have paid as much for it (the shipping cost more than the bench itself).

This is a really nice looking bench for the price. It is ridiculously easy to put together…especially if you have experience building furniture. I agree with other reviews and I feel that the cubby holes are too small…my son’s size 7 Jordans don’t fit…I had to put one shoe per cubby…not a big deal…just weird that the holes are so small. I am very happy with the quality and the overall look. Not 5 stars because the cubby holes are too small.

Easy to put together, and 4 months later is holding up nicely to the abuse a family of 6 can throw at it. With 18 storage slots, that’s storage for 3 pair of shoes each. So much better than tripping over a bunch of shoes laying around at the front door.Admittedly the cubbie holes could be a little bigger but I can fit a pair of men’s size 11 in them if I turn one sideways. Other reviews say they should be able to put them in side by side, but that would just mean you can put fewer pair of shoes in it.