Sangohe Heavy Duty Bed Rail for Senior & Elderly and People Falling Out of Bed – Foldable Bed Assist Handle – 504E

Five Minutes, No Tools, Need Hand Strength and Fine Motor Skills – It Works As Designed!
I assembled this for my husband within five minutes. Instructions are pretty clear. You have to manipulate rod ends into other rods ends and screw large plastic knobs to tighten. There were a couple of pieces left over, maybe duplicates? Not addressed in instructions. Large oval metal frame goes under mattress. Unit feet rest on floor. If you have a thin mattress or are very light weight, stability will be decreased. Your body weight on the mattress is what makes it stable. Horizontal length is adjustable. Very good product. Worth the money. Recommend.

Works well
We ordered this for my dad post rehab. This works well since it can fold down and he can sit down over top of this to be positioned correctly in bed. He has a sleep number bed so it had to be worked around the wires and sits further down the side of the bed than normal. Even when the bed is repositioned this is still sturdy enough to use. Husband said the directions about how to change it for the other side of the bed was difficult to follow but he figured it out. I like that it expands in length to prevent him from exiting the bed without someone present.

Shipment included the wrong parts
If you have the time and skill, this is a great product. I would give it 5 stars BUT. After getting my wife home from the hospital, it was very clear that I needed to get some bed rails to help keep her from falling out of bed. After looking and a bunch of them on Amazon and other sources, I settled on this one. I kept her wheelchair sideways by the bed as a temporary measure to help keep her in bed while we waited for delivery. The product arrived, undamaged and on time. That’s the good news. There is a sort of loop that you need to assemble. It slides underneath the mattress. There is a hex/allen wrench tool included. You use it to tighten three screws that are fitted with wing nuts. I am guessing that the tool is included so that you can tighten the screws more than you might with say a phillips head screw. Turns out the screws included are 1/4 24. The wing nuts included are 10/32. Nope those things don’t fit together. Additionally, 1/4 24 screws are two big to fit through the holes in the frame members. Since I really wanted this put together, I elected to go to a local hardware store in search of parts rather than use their customer service function. I have no direct experience with their customer service function and therefore cannot offer an opinion, good or bad. The hardware store did have some screws with hex heads in 10/32. Unfortunately the longest is 1 inch and the screws need to be 1 1/4. So, I ended up with phillips head screws and the included tool is worthless. My wife sleeps on the left side of the bed (standing at the front). The handrail comes partially assembled. Following the instructions, I assembled the unit only to find that when installed it collapses/folds toward the bed not the floor. The instructions do not address how to get the bedrail to fold the other direction. Initially, I installed it with the slanted portion of the handrail toward the feet rather than toward the head so that we could use it that night. The next day, I figured out how to switch it. The instructions have pictures of the handrail installed on the right side of the bed with the slanted portion pointing to the head. On the back of the instructions, there is a picture of the bed rail installed on the left side of the bed with the slanted portion facing the head. This was encouraging and I was eventually able to figure it out. One of the last things to do is to “insert part (K) into the corresponding hole” when connecting the handrail kit to the frame that goes to the floor and under the mattress. Nope. You get 4 part (K) (C-type buckle). Two of them are used to adjust the size of the handrail. Two are to fix the hand rail to the base. They fit the holes provided in the handrail but did not fit the holes in the base. Yes, I made sure the holes were properly aligned. I used a phillips screwdriver that is only slightly smaller than the holes. Finally, I used a drill to make the holes large enough to accept part (K). Now that it is assembled and we have used it for two days, I can truthfully say I like it. I would like the handrail to be a bit taller but this works.One more thing, the kit also included four 1 1/4 inch phillips head wood screws and a fabric strap with buckle. Have no idea what those are for. Nothing mentioned in the instructions. The instructions include “Tips: If you do not know how to install please see the installation video teaching; And if you have any questions please contact our customer service”. Video is not included. You can probably find it in the product info on Amazon or on YouTube. No idea how to contact customer service other than Amazon. Country of origin is not specified, but you probably can guess.

Works well! Sturdy.

Worked perfect

The product is really well made. It is relatively easy to put together and sturdy. If you are using this for the right side of the bed and the mattress is 10 inches deep or less it will work great. However for deep mattresses the rail comes up just a few inches over the mattress and unfortunately cannot be adjusted. The legs are adjustable. If you meet the criteria I recommend this but otherwise keep looking. I don’t know if there’s anything out there to fit a deep mattress so beware when you’re shopping for bed rails or bed assist items.